📜 1. Policies

We believe in complete transparency. Please review our store policies before placing an order so you know exactly what to expect around privacy, returns, and terms of use.

🏷️ 2. Product Policy & Warranty

Every product listed on Akamart goes through a quality check before dispatch. Here's what you should know:

• Quality Assurance: All kitchen, bathroom, home improvement, and packing accessories are checked for material quality (Stainless Steel / BPA-free plastic, etc.) before shipping.
• Damaged / Defective Products: If a product arrives damaged or defective, report it within 48 hours of delivery with unboxing photos/video for a free replacement or refund.
• Wrong Product Received: Contact support with your Order ID and we will arrange a reverse pickup and correct dispatch at no extra cost.
• Missing Items: If your package is missing items, report it immediately via Contact Us along with the order number.
• Non-Returnable Items: Certain hygiene-sensitive or used items may not be eligible for return — check the individual product page for specifics.

🚚 3. Shipping & Delivery

We currently offer Free Shipping Pan India with fast dispatch on all eligible orders.

Delivery Timeline

• Dispatch: Orders are dispatched within 24 hours of confirmation.
• Delivery: Standard delivery typically takes 3–7 business days depending on your location.
• Order Tracking: Once shipped, you'll receive a tracking link via email/SMS — you can also check status anytime from My Orders.

How to Track Your Order

1. Go to My Account and log in.
2. Click on Orders from the account dashboard.
3. Select the order you want to track and view its live shipping status.

👤 4. Account Related Help

Manage your Akamart account, orders, wishlist and saved addresses all in one dashboard.

Common Account Issues

• Can't log in? Use the Lost your password option to reset it via email.
• Want to change your registered email or phone? Update it under Account Details.
• Need to cancel or modify an order? Contact support quickly — cancellations are only possible before the order is dispatched.

🛒 5. Shopping, Orders & Payments

Shopping on Akamart is simple, secure, and built for a smooth checkout experience.

How Ordering Works

1. Browse products in the Shop or by category.
2. Add items to your Cart or save them to your Wishlist.
3. Proceed to checkout, enter your address, and choose a payment method.
4. Complete payment — Cash on Delivery (COD) is available on eligible orders, along with 100% secure online payments.
5. Track order progress: Order Placed → Packing → Shipped → Out for Delivery → Delivered.

🗂️ 6. Product Catalog & Categories

Akamart offers everyday home essentials across the following categories:

ℹ️ 7. About Akamart

At Akamart, we bring you a wide range of smart, affordable, and reliable products designed to make everyday life easier — from innovative kitchen accessories and home improvement tools to bathroom essentials and packing solutions.

Our mission is to provide practical solutions that improve your home experience while maintaining excellent quality and customer satisfaction. Akamart — Smart Choices for a Better Home.

📞 8. Contact Us

Our support team is happy to help with any order, product, or account questions.